Samsung clarifies that Galaxy Fold Issue has a screen problem that cannot be used.
After some media that received the Galaxy Fold device to review, there was a problem with the screen being unavailable. Until quite a bit of hilarity, the latest Samsung has officially announced the case.
Samsung stated that the company has received a report that the Galaxy Fold lot sent to the review media has a screen problem that cannot be used normally. Which the company will check every device that has a problem to know why the problem of the screen is caused by
The media that the device reviews are unpacking the film-like material on the screen, which should not be removed because it will cause the device to have problems. The top is the screen protection film. Which pulling out will cause the main screen parts to be affected
The company clarified that users will be more clearly informed if they are actually released.
Official statement from Samsung
Samsung received a report on the main screen of the Galaxy Fold that we sent the test machine to the first mass media to review. At this time, we are conducting a thorough examination of every machine to find the cause.
The report also found that Some reviewers have removed the top layer of the screen. And has resulted in damage to the screen. The film is a component of the main screen of the galaxies that are designed to prevent scratches, so removing the film layer Or sticking back with adhesive sheets Will cause damage to the screen Which we will communicate to all users to be aware of this information