Nintendo Switch: President apologizes for drifting Joy-Con controllers

Nintendo Switch: President apologizes for drifting Joy-Con controllers

Shuntaro Furukawa, President of Nintendo, officially apologized for drifting Joy-Con controllers in a briefing with investors. Anyone who finds that the thumbsticks turn on their own should contact Nintendo Support.

A lawsuit is currently pending against Nintendo in the United States. Some users of the Nintendo Switch had complained that the analog stick on the Joy-Con controller of the Switch began to turn after a period of use without the user having entered anything. Now the president of Nintendo, Shuntaro Furukawa, has expressed himself in a briefing with investors and asked for forgiveness. He promises that the products will be further improved. If you find these problems with your Joy-Con controller, you should contact Nintendo support directly.

Free exchange with independently drifting Joy-Con controllers
Nintendo will – as a rule – replace affected Joy-Con controllers free of charge for the user. This is how it is handled in the United States, among others. The problem surrounding drifting Joy-Cons is currently the subject of a class action lawsuit in the USA , so no further comment will be given. In the present case, a switch user reported self-rotating analog sticks for the first time after 11 months of use and sent in his controller for free repair. The problem reappeared three months later.

The user bought a single pair of Joy-Con controllers and also experienced the same problem with these new controllers. Nintendo itself usually only gives a 90-day guarantee on subsequently purchased controllers. However, this regulation is now apparently suspended, so that affected users get free replacements. How the class action will end in the US is still open. In March, a judge approved Nintendo’s move to enforce arbitration , but declined an application for dismissal.

Collection of driftable Joy-Con controllers for Nintendo Switch :

  • A class action lawsuit against Nintendo is currently pending in the United States. The background is that some users complained about self-rotating Joy-Con controllers.
  • In a briefing with investors, Nintendo President Shuntaro Furukawa has now apologized and promised to improve the products.
  • If you find these problems with your Joy-Con controller, you should contact Nintendo support directly. The manufacturer exchanges affected controllers free of charge.

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Nintendo Switch: President apologizes for drifting Joy-Con controllers
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