Myths and truth about Apple repair at service centers

Yes, we all know that an official representativeYou will not find Apple products in Ukraine during the day with fire, simply because it is not. But this does not mean that all the workshops are a threat to your device and you need to go to repair everything in neighboring countries, also this does not mean that you need to give your device to be torn to pieces by anyone.
In fact, in Ukraine, even in small towns, there are high-quality workshops and very responsible craftsmen who can fix your device no worse than in the official App Store.
Therefore, today we have collected the main myths about repairing Apple equipment in service centers and want to destroy them or confirm them.

1. Low price is an indicator of the quality of repair

Myth: Not always low price for fixing Apple devices- This is an indicator of poor quality of service or that you will certainly be deceived. There are services that make special discounts on repairs because they try to attract more customers or because they have a lot of spare parts from the devices that are “written off” from the store. Also, the service may have special seasonal discounts, or the workshop is just “at home” and the master does not need to pay for a separate rental of the room, which is why the price is slightly lower. So do not immediately blame such workshops for poor service.

True: Fix Apple Techniques – Not a Pleasurecheap. You have to understand, accept and really appreciate it. Sometimes the price of a repair really becomes an indicator of the quality of service. You should be alerted by the very low repair prices that go beyond the “normal” line. Of course, there can be no question of a qualitative replacement of the iPhone display for 100 UAH. Because even protective glass is much more expensive, and naturally, repairs will not be cheap. Similarly, with the battery, cables, case or other parts that are inside. Well, the price of replacing a lost SIM card slot should not be so “biting”.

Who to believe: To myself. Estimate how much spare parts cost, check on other sites, go through the reviews about the service center, and if they are not there, but you have the opportunity to go and see the center’s place of work, take the time and go. In any case, on the spot you will understand whether you can trust these devices with your device or not.

2. Original parts

Myth 1: Everyone thinks that genuine parts arethe highest quality, which cannot be better. In fact, this is not so. Yes, for iPhone / iPad, native spare parts are very good, but if the spare part is broken, it means that it was defective. There is no guarantee that if you put the original part from another iPhone, then it will not be as defective. Everything in our life is not reliable and you need to accept it. Here it will be how the Apple workshop made a certain batch, whether you have come across some kind of “marriage” and so on.
Moreover, since the iPhone is not “clean”American ”for him, the Chinese details are quite acceptable. There were times when Chinese parts withstood much more and turned out to be much better than the original ones.

Myth 2: In Ukraine there are no services that installoriginal spare parts. This is a mythical myth. Because Ukraine is not a deserted island, and the workshops are trying to get the best customers because of the great competition. Therefore, many representatives directly go to Apple stores or buy non-working iPhones in order to get the original parts and thereby attract more customers.

True: Again – you need to believe yourself. There are service centers that really care about their reputation, root for customers, worry about every breakdown and are ready to get the original parts for you directly from the App Store in the USA for money. They usually report this on the site or in person during the repair. Of course, that the original parts are more expensive than the Chinese. But they are not always the best.
There are also service centers that are real”Cash in” on people, promising original details, but in fact – there is nothing from the original at all. In this case, you also need to look at the reviews and treatment of customers.

3. What if “Diagnostics”?

Myth: Workshops always try to fool theircustomers, identifying breakdowns during diagnostics, in order to get more money. No, diagnostics are not a way to strip money off of you, but the necessary annual check, which evaluates the performance of your device, helps to understand its weaknesses, protect it from future breakdowns.

True: Some substandard and unscrupulousmasters can really use diagnostics as a way to turn you to their “clinic”. But who is stopping you from turning to another master? Usually, the first diagnosis is free. If the diagnosis of your device is confirmed, then you will know where to go and whom to trust. Well, if you are deceived, you will know which workshop you should not contact.

Who to believe: First of all, to your device. If you’ve suddenly been diagnosed with a “battery tumor” during the diagnosis, but you really understand that your smartphone is holding a charge perfectly (as for your model), there are no obvious problems and signs of concern, then it’s better to check your iPhone in one or two workshops before giving it “under the knife” to the master.

4. Theft of spare parts

Myth: All workshops steal spare parts from original devices in order to use them for their own purposes.

True: Yes, such a practice exists. But only in services where there is no kind of regulation of work, ethics and conscience. Seriously, why is it a professional workshop? After all, it is much more problematic to disconnect the part from the case and install a poor-quality spare part back. And why do the professionals who already sell original spare parts and have their suppliers, so that you write angry reviews, undermined the reputation of the workshop and no one came to them?

Who to believe: You will not be able to independently verifyIf something original was “lost” after your repair. Therefore, logically, you have no options how to proceed so that your smartphone or any other device is not taken apart. But you can read reviews, study the place of work and workshop prices, service. This will give you an idea of ​​who is in front of you: a good master or a thief. It is equally important after the repair to check your smartphone in another workshop. A simple diagnosis may reveal a loss if your device starts to work worse.

5. Time is money

Myth: In workshops that do fast is bad,because they do not pay attention to minor breakdowns. This is not so, because you can do everything quickly if the master has a hand full, if they have no other clients, if the breakdown is insignificant. And this does not mean that the quality of work will be lost due to time.

True: However, do not forget that no oneof us does not have superpowers. And repairing a broken display or cable in ten minutes is simply unrealistic. In 10 minutes, even high-quality glass does not stick. Also, do not trust the workshops that repair your devices for a very long time – although the work of the master is scrupulous, it is not impossible. Organization of time is a very important indicator of the quality of a workshop.

Who to believe: It sounds weird, but you can believe the videos on YouTube. Look for a complete analysis of your smartphone or the desired breakdown. Look at how much time it takes, and when contacting the master, just ask when they will start repairing your device. Always pay attention to how much they promise to repair your device: it should be the “golden mean”, so as not to be too fast, but not for three months except if you have been informed in advance that you will need to wait for the delivery of parts).

6. Status: “We are waiting for the item”

Myth: Service centers specifically say thatthey “wait for the detail” for two to three months, so that their masters manage to rob your iPhone. This is not so, sometimes the service really needs to purchase parts, because there is no guarantee that someone did not come to you and did not order the last part that was available. In addition, workshops cannot produce the necessary parts themselves.

True: We also met centers that delayedreturning the device, referring to the fact that they have no details. Sometimes it happens that services can manipulate people through their lack of education.

Who to believe: Common sense. A good workshop will immediately inform you that they don’t have such a part in stock, tell you the delivery time and offer you to either leave your device and wait, or come back a bit later when the part is delivered. You can ask them to remind you with a phone call or SMS that your part is in place, which also indicates a good tone. If your device is already being delayed, ask to explain in detail what happened, why the item did not arrive on time, when the repair will be ready, and whether it is possible to make a discount for the workshop delaying repair. Adequate masters will always explain everything and make concessions, if that makes sense.

7. A beautiful site is a quality indicator

Myth: A beautiful site is the merit of marketers,programmers and other workers, but not service masters. There is no guarantee that those people who painted the cat on the headband and vice versa will make perfect repairs.

True: Workshops that worry about their customersin every sense – they will spend money and draw a beautiful website, make convenient navigation, develop a menu and will make sure that you always have it in sight.

Who to believe: Workplace of the master. Usually, workshops that are familiar with SMM make inclusions from the work of the master, sometimes post a workplace, interesting instructions and life hacks for users. And it does not have to be paid. If you are lucky enough to find the perfect workshop, in which everything is “straight away”, then this is excellent!

Results

As they say: “In this world you cannot trust anyone but yourself.” There is no guarantee that you will not be deceived even in the Apple service, because everywhere (mostly) people are engaged in fixing devices. But, thanks to some interesting life hacks, attentiveness and perseverance, you can easily find yourself a quality workshop in any corner of Ukraine.

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